Forms & Resources

Below are important forms and information:

• Joint Electronic Funds Transfer and Electronic Remittance Advice Signup
• Appointment of Representative
• Universal Roster
• Non-Par Provider Appeal Form
• Waiver of Liability
• Online Provider Dispute Instructions
• PAR Provider Dispute Form
• Member transition of care form (English/Spanish) (updated 4/6/2021)
• Member Care Information registration form
• My Care Information member authorization form (English/Spanish) (updated 4/6/2021)
• Prior authorization form (see attached Prior Authorization List)
• Prior Authorization Service File
• Aetna Clinical Policy Bulletin Link
• Prescription Drug Mail Order Form (English & Español)
• Medicare Part D Prescription Claim Form (English & Español)
• Provider Pharmacy Coverage Determination Form (updated 4/14/2021)
• Wire Authorization Form
• Gender Affirming Services PA Form
• Getting Started in Connect Center
• Getting Started with Eligibility in ConnectCenter
• Getting Started with Provider Management in ConnectCenter
• Getting Started with Claims in ConnectCenter
• Uploading a Claim in ConnectCenter
• Keying Professional Claims in ConnectCenter
• Keying Institutional Claims in ConnectCenter
• Obtaining a Claim status in ConnectCenter
• Adult Day-Service Monthly Service Report
• Homemaker Healthy Home Montlhy Service Report