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Questions?
For questions about rewards and how to spend them, call Aetna Better Care Rewards Services at 1-877-473-5147 (TTY: 1-844-200-2094). For all other questions, just contact us. You can call Monday through Friday, 8 AM to 5 PM.
How do you earn rewards?
How do you earn rewards?
You can earn points toward rewards for completing preventive care and healthy actions. This is the best way to keep you and your family healthy. Everyone needs regular checkups and health screenings. They can give you peace of mind that you’re as healthy as you feel. They can also help your provider find any health problems early, when they’re easier to treat.
There is no extra cost for preventive care. Better yet, we reward you for taking steps toward health.
Earn your points
For each healthy action you complete, you can earn points. Then, you can spend your points on fun health items from the Aetna Better Care® Rewards catalog. So it really does pay to check on your health.
Aetna Better Care Rewards catalog (PDF)
Screenings
Health risk survey
- 500 points ($50 value)
- Complete your health risk survey within 90 days of enrollment.\
Breast cancer
- 500 points ($50 value)
- Get your mammogram every year to screen for breast cancer (ages 50 to 74)
Cervical cancer
- 500 points ($50 value)
- Complete a pap test (ages 21 to 64)
- Complete a human papillomavirus (HPV) test (ages 30 to 64 and high risk)
- Complete a pap and HPV combined test (ages 30 to 64 and high risk)
Diabetes
- 250 points ($25 value): Complete a qualified kidney health evaluation (ages 18 to 75)
- 250 points ($25 value): Complete an HbA1c test and a diabetes eye exam (ages 18 to 75)
Lead screening
- 250 points ($25 value)
- Complete a blood test for lead poisoning by your child’s second birthday (birth to age 2 years)
Wellness visits
Adult wellness visits
- 500 points ($50 value): Complete a checkup with your primary care provider (PCP) within 60 days of enrollment (new members, ages 20 and up)
- 500 points ($50 value): Complete an annual wellness visit with a PCP or Ob/Gyn (ages 3 to 21 years)
Baby wellness visits
500 points ($50 value)
- Complete 3 wellness visits in the first 6 months of age
- Complete 3 wellness visits between 6 and 15 months of age
Child wellness visits
- 500 points ($50 value): Complete an annual wellness visit with a PCP or Ob/Gyn (ages 3 to 21 years)
- 250 points ($25 value): Complete full childhood vaccination series against DTap, HiB, polio, HepB, chicken pox, PCV, MMR, HepA, rotavirus and the flu (birth to age 2 years)
- 250 points ($25 value): Complete all required adolescent immunizations by your child’s 13th birthday (ages 13 and under)
Pregnancy and birth care
- 500 points ($50 value): Go to a prenatal visit with your provider within the first trimester and 42 days of enrolling with your plan
- 500 points ($50 value): Go to your postpartum visit with your provider within 7 to 84 days after giving birth
- 100 points ($10 value): Join BabySmart health coaching and have your first check-in screening with your coach
- 100 points per session ($10 value): Have ongoing check-in screenings with your BabySmart health coach
Healthy actions
Step-Up Challenge
- 250 points ($25 value): Complete the three-week walking challenge (ages 10 and up)
Sign up to spend your points
You’ll only need to sign up for the Aetna Better Care Rewards program when you’re ready to spend your earned points. You can start earning anytime, even before you sign up.
To sign up for the program, visit the Aetna Better Care Rewards website. Or call Aetna Better Care Rewards Services at 1-877-473-5147 (TTY: 1-844-200-2094). You can call Monday through Friday, 8 AM to 5 PM.
Ready to spend your points?
Use your points to shop for health items from the Aetna Better Care Rewards catalog (PDF). You can shop online at the Aetna Better Care Rewards website. Or you can shop by phone. Just call Aetna Better Care Rewards Services at 1-877-473-5147 (TTY: 1-844-200-2094).
Need a printed copy of the catalog? Just call 1-877-473-5147 (TTY: 1-844-200-2094).
Help with preventive care
Need help making an appointment? Or finding a ride there? Just call us at 1-866-316 3784 (TTY: 711).
Commonly asked questions
If you complete the Step-Up Challenge, you’ll get your points right away. For all other healthy actions, we usually award points within 3 months after you complete them.
You can track your points at the Aetna Better Care Rewards website. You can also call Aetna Better Care Rewards Services at 1-877-473-5147 (TTY: 1-844-200-2094). You can call Monday through Friday, 8 AM to 5 PM.
You need to sign up for the Aetna Better Care Rewards program to spend your earned points.
To sign up for the program, visit the Aetna Better Care Rewards website. Or call Aetna Better Care Rewards Services at 1-877-473-5147 (TTY: 1-844-200-2094). You can call Monday through Friday, 8 AM to 5 PM.
All points will expire on December 31 of the next year. For example, points earned in 2024 will expire on December 31, 2025.