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Contact us

On this page, you can use quick links to processes like claims and prior authorization (PA). You can also connect to pages that help you file an appeal or check member eligibility. For a complete list of our contact information, download the quick reference guide (PDF).

Here’s what to do

We want to make it as easy as possible to find what you need. Choose the topic you need to find the page that explains each of these processes. Then, follow the steps. You can also find Provider Relations contact information by region (PDF).

Other ways to connect 

Phone

You can call Provider Relations at 1-844-365-4385(TTY:711). We’re here for you 8 AM to 5 PM, Monday to Friday. 

Mail

Aetna Better Health of Oklahoma

ATTN: Provider Relations
777 NW 63rd Street, Suite 100
Oklahoma City, OK 73116 

Contact Contracting

You can learn how to make a new contract request. Questions? You can email us.

Still need support? 


If you’ve already tried the above service options and haven’t been able to resolve your question or issue, contact us. It may take several days to receive a response.

Contact us

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