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Questions?
You can learn more about our network. Just call 1-844-365-4385 (TTY: 711) We’re here for you 8 AM to 5 PM, Monday to Friday.
Why our network?
Why our network?
Whether you’re a physical or behavioral health care provider, we’ll work with you to understand your business and meet your needs.
When you take part in our provider network, you benefit from:
- Competitive compensation
- Ongoing support and learning opportunities
- Timely and efficient claims processing
- Advanced technology to help enhance patient care
- Dedicated support from us
Get all the answers you need from our communication materials, including the provider manual, newsletters and bulletins, emails, website notices, training kits and more.
We also help you:
- Track member information and updates
- Find forms
- Review claims or remittance advice
- Update changes to your practice
Your Provider Relations team
Your Provider Relations team
After you join our network, we’ll assign you a network consultant. They’ll be your primary point of contact with us, sharing important information with you. They’ll also help you with any administrative or operational concerns, like tracking member information and updates, finding forms and reviewing claims or remittance advice.
Your network consultant will:
- Share our administrative policies and procedures
- Communicate changes and updates that help you in the efficient administration of our plans
- Advocate on your behalf to resolve issues
- Manage changes to your demographic information
Our network consultants are based in the communities they serve, fostering personal relationships and a high level of responsiveness. They engage with providers in a variety of ways to provide proactive, prompt and collaborative communication.
You can also find answers in your provider materials, like your provider manual (PDF), notices and newsletters, training, emails and more.
Network consultant contact list (PDF)