Another group or vendor provides the info on the next page. If you don’t want to leave our site, choose the “X” in the upper right corner to close this message. Or choose “Go on to next website” to move forward.
Getting started
Here are some helpful provider links if you’re new to our network.
Learn how we can help you be successful.
Learn how we provide coordination of care for members transitioning from another plan.
You can submit claims through our secure Provider Portal or by mailing a claim form to us.
Learn how to request PA and find information on criteria, forms, timelines and referrals.
About us

About us
Aetna Better Health® of Florida is part of Aetna® and the CVS Health® family, one of our nation’s leading health care organizations. We’ve been serving people who use Medicaid benefits for over 30 years — from kids, adults and seniors to people with disabilities or other serious health issues. You can see how Aetna Better Health of Florida compares to other Medicaid plans.
Our national experience helps us do a lot of great work in your community, where you live, work and play. And we’re proud to be your neighbor, working alongside you to make Florida a great state. Members can get the care they need to be as healthy as possible. And they can do it all close to home. Visit the Aetna Better Health website to learn more.
Need help or have questions? We’re here for you
Contact us
Find contact info for Provider Relations or other information you may need.
Find more info
Questions? Check out our quick reference guide (PDF) for answers.
