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- Get to know your benefits
  
  We offer benefits and services that take care of the whole you. You can see a quick snapshot of your benefits
  
  Benefit snapshot
- Benefit details
- Care management
- Chronic disease management
- Pharmacy and prescription drugs
- Pregnancy care
- Featured benefits
  
  Some benefits go beyond your standard health coverage. Here are some extras you can enjoy:
  
  $25 over-the-counter monthly benefit
  
  Health coaching
- Member Services
  
  Have questions about using your benefits? Just contact us. Or call us at 1-866-827-2710 (TTY: 711). We’re here for you 24 hours a day, 7 days a week.
  
  Contact us
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- Qualify
- Apply
- Renew or switch
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- Get the most from your plan
  
  As a member, you have many tools and resources to help you get the most from your health plan. We want to make it easy to understand and use your benefits.
  
  Take these steps now
  
  Benefit snapshot
- Tools, info and updates
- Member handbook, materials and forms
- Resources and services
- News and events
- Commonly asked questions
- Member Advisory Committee
- More member support
- Your legal health decisions (Advance directives)
- Fraud, waste and abuse
- Grievances and appeals
- Quality improvement
- Use your member portal
  
  You can do a lot with your health plan when you use your Member Portal. It’s where you can:
  
  Find your digital member ID card
  
  Search for or change providers
  
  Manage your plan benefits from anywhere
  
  Log in to your Member Portal or sign up if you don’t already have an account.
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- Ways to get healthier
- Women’s health
- Mental health
- Understanding emergencies vs. nonemergencies
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- Doctors or hospitals
- Use our provider search tool
- Medicines
- Check our formulary
- Pharmacies
- Find a pharmacy 
- Other care providers
- Find a dental provider
- Find a vision provider 
- Find a LabCorp for labs
- Find a Quest Diagnostics for labs

Contact us

Are you trying to contact us about any of these?

Grievances and appeals

Learn how to file a grievance or appeal a decision you disagree with.

Fraud, waste and abuse

Let us know if you suspect another member or a provider is committing fraud.

Manage your plan

Find educational information, change plan options or learn how to request a new ID card here.

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Email

You can reach us at our email address:

MemberServices_MD@Aetna.com

Mail

You can reach us at our address:

Aetna Better Health of Maryland
10490 Little Patuxent Parkway, Suite 600
Columbia, MD 21044

Fax

You can fax us at our toll-free number:

1-866-361-8495

24-hour Nurse Line

You can reach us at:
1-866-827-2710 (TTY: 711)
24 hours a day, 7 days a week

Contact Member Services

Just call 1-866-827-2710 (TTY: 711). We’re here 24 hours a day, 7 days a week.

Just call 1-866-827-2710 (TTY: 711). We’re here 24 hours a day, 7 days a week.