CVS Health® provides the info on the next page. Aetna® is part of the CVS Health family of companies. If you want to stay on our site, choose the “X” in the upper right corner to close this message. Or choose “Go on” to move forward to CVS.com.
Other ways to contact us
Mail:
Aetna Better Health Kids
Attn: Member Services
PO Box 818047
Cleveland, OH 44181-8047
Fax:
1-860-754-1055
Phone:
1-800-822-2447 (TTY: 711). We’re here for you Monday through Friday, 8 AM to 5 PM.
24-Hour Nurse Line:
1-800-822-2447 (TTY: 711). Then, choose the Nurse Line option. We’re here for you 24 hours a day, 7 days a week.
Things you might want to do
Learn how to enroll in and apply for Children’s Health Insurance Program (CHIP) and choose Aetna Better Health Kids as your health plan.
Members receive a wide range of benefits and services. Learn more about what Aetna Better Health Kids covers.
Find the local care you need, from vision and dental care to primary care provider, specialists and COVID-19 testing.