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Other contact information
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You can reach us at our address:
Aetna Better Health© of Illinois
PO Box 818031, MC F661
Cleveland, OH 44181-8031
Fax
You can fax us at our toll-free number: 855-254-1791
24-Hour Nurse Line
You can reach us at:
1-866-329-4701 (TTY: 711) and follow the prompts to reach the Nurse Line.
24 hours a day, 7 days a week
For language services, please call the number on your member ID card and request an operator.
For our non-discrimination notice and other language assistance:
Contact Member Services
Just call 1-866-329-4701 (TTY: 711). We’re here Monday through Friday from 8:30 AM to 5:00 PM.