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Questions?
For general info: Call 1-855-300-5528 (TTY: 711). You can get help Monday through Friday, 7 AM to 7 PM ET.
For help in a crisis or emergency: Call 1-888-604-6106 (TTY: 711) any time 24 hours a day, 7 days a week.
For general info: Call 1-855-300-5528 (TTY: 711). You can get help Monday through Friday, 7 AM to 7 PM ET.
For help in a crisis or emergency: Call 1-888-604-6106 (TTY: 711) any time 24 hours a day, 7 days a week.
What is the SKY program?
SKY members receive their coverage and extra benefits through Aetna Better Health of Kentucky. Our care management team includes nurses and social workers. We'll work with health care providers, agencies and others to get your child the services they need. We can help make appointments and discuss your child’s care with their doctor. We can also help families find their way and make it easier to get the resources they need.
Who can enroll in the SKY program?

Who can enroll in the SKY program?
The SKY program serves children:
In foster care, adopted from foster care or formerly in foster care
Placed with fictive kin (person not related by blood but who has a meaningful and positive relationship with a child)
Dually committed to the Department for Community Based Services (DCBS) and the Department of Juvenile Justice (DJJ)
DJJ youth eligible for Medicaid
We directly support members, foster parents, adoptive caregivers, community partners and workers from DCBS and DJJ.
DCBS approves eligibility for the SKY program. Not sure if you’re eligible? Just call your local DCBS office at 1‑855‑306‑8959. You can also find out if you qualify for programs like Medicaid or the Kentucky Children’s Health Insurance Program (KCHIP). Just visit the Assistance and Support Programs for Kentuckians website.
Extra benefits for SKY members
Through the SKY program, we’ll provide extra benefits (PDF). These help our members stay connected with their support systems.
Eligible SKY members also have access to:
- Connections for Life (ages 13 to 17): Free smartphone and wireless plan (for eligible members who aren’t in a stable placement)
- Connections for Life (ages 18 to 26): Free laptop for eligible members
- SKY Duffel Bag Program: Duffel bag filled with personal hygiene items, supplies and a blanket for SKY members who are going from one home to another
- Birthday in a Box: Eligible members get a “birthday in a box,” which includes party supplies and a gift
- FamilyCare CentralTM: An app that makes key info available to members and their caregivers, like appointments, care plans, claims, ID cards and messaging
Want to learn more about benefits?
Info and help for SKY members
- SKY common questions and answers
- SKY program info – English (PDF)
- SKY program info – Spanish (PDF)
- SKY companion guide – English (PDF)
- SKY companion guide – Spanish (PDF)
- Extra Benefits for Aetna Better Health of Kentucky Members (PDF)
- Beneficios adicionales para los miembros de Aetna Better Health of Kentucky (PDF)
Community partners
Community partners
We’re here to provide direct support and resources not only to our members, but also to:
- Foster parents
- Adoptive parents
- Caregivers
- Providers
- Community partners
- State agencies
You have access to free trainings and lots of ways to get involved and give feedback, too.
Here are some helpful resources you can check out.

Ways to get involved
SKY Advisory Councils
These groups help us find ways to better service Kentucky’s kids and youth. For more info on SKY Advisory Councils, call us at 1-855-300-5528 (TTY: 711). We’re here for you every day, 7 AM to 7 PM ET.