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Contact us
You can send us more information by:
- Phone: 1-833-711-0773 (TTY: 711) from 7 a.m. to 8 p.m., Monday through Friday.
- Fax: 1-833-928-1259 (toll-free)
- Email: OHRiseAppealandGrievance@AETNA.com
- Mail: Aetna Better Health® of Ohio
Grievance System Manager
PO Box 81139
5801 Postal Road
Cleveland, OH 44181
Non-discrimination notice
Aetna Better Health® of Ohio follows state and federal civil rights laws that protect you from discrimination or unfair treatment.